jili0 Philippines Privacy Policy – How We Protect Your Data

jili0 operates the online gaming platform accessible at jili0.click and any associated mobile interfaces. For the purposes of the Data Privacy Act of 2012 (RA 10173), jili0 acts as the Personal Information Controller (PIC) with respect to the personal data of its registered members and website visitors.

jili0 is the platform of choice for hundreds of thousands of Filipino players, offering online casino games, PBA and football sports betting, Tongits, live dealer games, and a comprehensive VIP rewards programme — all denominated in Philippine Peso (₱ PHP) and accessible via GCash, Maya, and Philippine bank accounts.

Our designated Data Protection Officer (DPO) can be reached at support@jili0.click for any data privacy-related queries or requests.

jili0 collects personal data in three ways: information you provide directly, information generated through your use of the platform, and — in limited circumstances — information from third-party sources used to verify your identity. The table below summarises the categories of data jili0 collects and how each category arises.

jili0 does not collect sensitive personal information as defined under RA 10173 — such as health records, political affiliations, or biometric data — unless specifically required for regulatory compliance and with your explicit consent.

jili0 uses your personal data only for purposes that are directly relevant to providing and improving the jili0 service. We do not use your data for purposes that would surprise you or that you would reasonably object to. The specific purposes are:

• Account creation and management: To register your jili0 account, verify your identity, maintain your account details, and manage your login credentials.
• Transaction processing: To process deposits via GCash, Maya, GrabPay, InstaPay, PESONet, and Philippine bank accounts; to process withdrawal requests and confirm payment to your registered account.
• Identity verification (KYC): To verify your age, identity, and payment method ownership as required by applicable regulations and anti-money laundering obligations.
• Service delivery: To allow you to play games, place bets, participate in the VIP Club programme, use the Refer a Friend feature, and access all other jili0 services.
• Customer support: To respond to your enquiries, resolve disputes, and investigate complaints through live chat, email, and other support channels.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, and other illegal activity on the platform using automated monitoring and manual review.
• Legal and regulatory compliance: To comply with applicable Philippine laws including RA 10173 (Data Privacy Act), anti-money laundering regulations, and requirements from gaming regulators and law enforcement authorities.
• Marketing and promotions: To send you personalised promotional offers, bonus notifications, and platform updates — but only where you have not opted out of marketing communications. You can opt out at any time through your account settings or by emailing support@jili0.click.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the jili0 user experience using aggregated and anonymised data where possible.

jili0 does not use automated decision-making or profiling in ways that produce legal effects or similarly significant effects on you without human review and your ability to contest the outcome.

Under the Data Privacy Act of 2012 (RA 10173), jili0 relies on the following legal bases for processing your personal data:

• Performance of a contract: Processing is necessary to fulfil the jili0 Terms and Conditions agreement with you — including account management, payment processing, and service delivery.
• Compliance with a legal obligation: Processing is required to comply with Philippine laws including KYC/AML regulations and tax obligations.
• Consent: For marketing communications, certain cookie types, and any processing not covered by the above bases. You may withdraw consent at any time without affecting processing already carried out.
• Legitimate interests: For fraud prevention, platform security, and service improvement — where these interests are not overridden by your data protection rights.

jili0 does not sell your personal data to any third party. Data is shared only in the following limited and controlled circumstances:

• Payment service providers: GCash (Mynt), Maya (PayMaya Philippines), GrabPay, BDO, BPI, UnionBank, and other Philippine payment processors receive the minimum data necessary to process your transaction. Each provider is bound by their own privacy policies and Philippine financial regulations.
• Identity verification providers: Third-party KYC service providers may receive identity data to verify your age and identity as required by compliance obligations. These providers are under strict contractual confidentiality obligations.
• Technology and hosting providers: Cloud infrastructure, security, and analytics providers that support jili0's platform operations receive access to technical and usage data under data processing agreements that prohibit use beyond the contracted purpose.
• Game software providers: Game studios such as JILI Games may receive limited technical data (session IDs, bet data) necessary to run games you play on jili0. They do not receive your identity or financial data.
• Law enforcement and regulatory authorities: jili0 will disclose personal data to the National Privacy Commission, Philippine law enforcement agencies, anti-money laundering authorities (AMLC), or gaming regulators when legally required to do so. jili0 will not voluntarily disclose your data beyond what is legally required.
• Business restructuring: In the event of a merger, acquisition, or sale of jili0's business or assets, personal data may be transferred to the successor entity, subject to the same protections as this Policy.

All third parties who receive jili0 member data are required to implement appropriate security measures and to use data only for the specified purpose. jili0 maintains a record of all third-party data processing relationships.

jili0 uses cookies and similar tracking technologies on the jili0.click website to provide a functional, secure, and personalised experience. The types of cookies jili0 uses are:

• Strictly necessary cookies: These are required for core platform functionality — keeping you logged in during a session, remembering your language preference, and securing your account. These cannot be disabled without breaking the platform.
• Performance and analytics cookies: These collect aggregated, anonymised data about how visitors use jili0 — which pages are visited most, where users drop off, and how long sessions last. This data helps jili0 improve the platform experience. No personally identifiable information is collected through these cookies.
• Functional cookies: These remember your preferences — such as display settings, game volume, or previous login details — to provide a more personalised experience on return visits.
• Marketing and referral cookies: These track whether you arrived at jili0 through a referral link or promotional campaign, allowing jili0 to correctly attribute referral rewards and measure the effectiveness of promotions.

On your first visit to jili0.click, you will be presented with a cookie consent notice. You may accept all cookies or adjust your preferences for non-essential cookie categories. Strictly necessary cookies cannot be declined as they are required for the platform to function. You can also manage cookie settings through your browser at any time.

jili0 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account plus five years after account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction and financial data: Retained for seven years after the date of the transaction, as required by Philippine financial regulations and potential tax audit requirements.
• Support communications: Retained for three years from the date of the communication, to allow resolution of any late-arising disputes or complaints.
• Technical and usage data: Retained for up to 12 months in identifiable form, after which it is aggregated and anonymised for long-term analytics purposes.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is earlier.

When data reaches the end of its retention period, jili0 securely deletes or anonymises it in a manner that prevents reconstruction or identification. Anonymised data used for analytics or reporting is retained indefinitely as it no longer constitutes personal data.

jili0 takes the security of your personal data seriously. The following technical and organisational security measures are in place to protect your information:

• 256-bit SSL/TLS encryption on all data transmitted between your device and jili0 servers — all pages, not just login and payment screens.
• Encrypted storage of sensitive personal and financial data at rest, using industry-standard encryption algorithms.
• Access controls: jili0 staff access to personal data is restricted on a need-to-know basis. All staff with access to personal data receive regular data privacy training.
• Two-factor authentication (2FA) available for all jili0 member accounts to provide an additional layer of account security beyond your password.
• Continuous monitoring of platform activity for anomalous patterns that may indicate unauthorised access, fraud, or data breach attempts.
• Regular security assessments including vulnerability scanning and penetration testing of jili0 systems by qualified security professionals.
• Incident response plan: jili0 maintains a documented data breach response plan and will notify the NPC within 72 hours and affected members promptly in the event of a breach that poses risk to their rights and freedoms.

While jili0 implements robust security measures, no online platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password for jili0, enable 2FA, and never share your login credentials with anyone.

The Data Privacy Act of 2012 (RA 10173) gives you specific rights over your personal data held by jili0. These rights are not just words in a policy document — they are enforceable legal rights you can exercise at any time by contacting jili0 at support@jili0.click.

jili0 is strictly an adult platform. The minimum age for registration and use of jili0 is 21 years old. jili0 does not knowingly collect personal data from individuals under 21 years of age. Age verification is conducted during registration and, where necessary, through KYC identity checks.

If jili0 discovers that personal data has been collected from a person under 21 without verifiable parental or guardian consent — or from a person under 18 under any circumstances — that account will be immediately suspended, all data associated with the minor will be deleted, and any balances will be returned to the payment source used for deposits. If you believe a minor has registered on jili0, please contact us immediately at support@jili0.click.

The jili0 platform does not contain links to third-party websites beyond the payment processors and services used to operate the platform. In the event that any third-party link appears within jili0 communications or promotional materials, jili0 is not responsible for the privacy practices of those third-party websites.

Each payment processor and service provider used by jili0 — including GCash (Mynt), Maya (PayMaya Philippines), and Philippine banks — operates under its own privacy policy and is independently regulated under Philippine financial law. jili0 recommends that you review the privacy policies of any third-party services you use in connection with jili0 transactions.

jili0 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform services. When material changes are made, jili0 will notify registered members through in-platform notifications and — where required — by direct communication to your registered mobile number or email address.

The most current version of this Privacy Policy is always available at jili0.click/privacy-policy. The "Last Updated" date at the top of this page reflects when the most recent revision was made. Continued use of jili0 after the effective date of any revision constitutes your acceptance of the updated policy. If you do not agree with a change, you should stop using jili0 and may request account closure by contacting support@jili0.click.

For any questions, concerns, or requests related to this Privacy Policy or your personal data held by jili0, please contact our Data Protection Officer (DPO):

• Email: support@jili0.click
• Subject line: "Data Privacy Request – [Your Name]"
• Live Chat: Available 24/7 inside your jili0 account dashboard
• Response time: Within 10 business days for formal data rights requests

If you are not satisfied with jili0's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines — the body responsible for enforcing the Data Privacy Act of 2012 (RA 10173). Information on how to file a complaint with the NPC is available on the NPC's official government website.